Ahhh the joys of owning a PC. I purchased an HP Pavilion 7495.it back in October when my laptop motherboard crashed and burned. I’d been putting off buying because I was waiting for an AMD chip to come out but I bit the bullet and bought the system because I was in dire need of a PC and couldn’t wait any longer. The day I brought it home, I installed it, and then paranoid little nerd that I am, I went straight to the Microsoft Update site and started downloading critical updates. Things went well for awhile, but then something went very wrong. The pc went into a continuous reboot loop after I’d installed all the updates.
So I called HP in
So in the end, this is HP’s response – go figure it out by yourself. AND THEN WHAT!!!????? So once I know which patch is damning my system – which it will do again – then I’ll have to do F10 AGAIN and install all the other patches again and then hope that was the only patch giving me a hard time. However, that only isolates the problem. It doesn’t solve it. What do I do about the bad patch? Skip over it and leave my system vulnerable to whatever that patch was supposed to fix? I think what really annoys me most is that
I did warn him that I was an industry analyst and if that was his last and best answer then I was irritated enough to blog. He said I would just have to wade through each patch and figure out for myself what was the problem. Now that’s fine if you’re a semi-literate person who likes technology. But what about HP’s thousands and thousands of customers who aren’t particularly literate? What would they do at this point? It makes me think twice about purchasing another HP system.